Common Questions about Residential Portal
Resident Portal FAQ
frequently asked questions
How do I login to the Resident Portal?
To login to the Resident portal we will need you to reach out to our office and provide your email address and name. We will then give you an account number that along with your email will serve as the required materials to log in to your Resident Portal.
What is the Resident Portal for?
The resident portal allows tenants to seamlessly pay rent, setup autopay, file service requests, view their balance due, buy renters insurance, and more.
How do I set up automatic Payments?
Automatic payments are setup through the Resident Portal. Once you login, act as if you are going to pay, once you get to this point it will ask you if you would like to enroll is automatic payments. Select "yes" and done! You will be automatically debited for your rental amount every month.
Is Renters Insurance Mandatory?
We require renters insurance to help protect both the tenant and the property from unexpected losses such as damage, theft, or liability claims. It adds an extra layer of financial security while helping ensure that residents are prepared for unforeseen events.
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